A few weeks ago, I wrote about how small businesses can cast a big shadow by using several marketing techniques, including buying into a virtual office for client visits and presentations. I want to make an amendment to that post, and include another, smaller way that small businesses can make themselves appear larger than life; hire a virtual receptionist service.
A virtual receptionist service can make a good impression for your business at a fraction of the cost of hiring, training and employing a live receptionist at your office. Some of the benefits a virtual receptionist service can offer includes:
- Multiple Line Phone Systems – A live receptionist helps you avoid missing calls or forwarding callers to voicemail. Your virtual receptionist only answers the phone for you and up to four other businesses.
- Live Call Screen, Transfer and Forwarding – Live receptionists can screen your calls and prioritize them for you, making sure you receive the most important calls first.
- Calendar/Appointment Scheduling – Virtual receptionists can help you get organized and stay organized as a point of contact for your meetings and appointments.
- Order Processing and Customer Service – Your customer may have found you through your website, but they want to talk to a real live receptionist before ordering.
- Live Outbound and Sales Calling – Virtual receptionists can actively partner with you to grow your business, find new clients, and remind clients of appointments.
- Voicemail and Voicemail to Email – You can get your voicemail via email or on your phone, whichever you prefer.
- Fax to Email and Professional Email Address – get your faxes in your inbox and never worry about having a fax machine again.
To make it even better, most virtual receptionist services offers pay-by-the-minute options, so you are only paying for the time they spend on your account. An easy way to make your business grow, or at-least appear larger to your customers!
