Turn on some old-school family sitcoms, and you’ll almost always see this family man heading off, hat on head and briefcase in hand, to his office. Yet picture this: the stereotypical man of the house from 1950s television not leaving his pleasant home each day to drive to an office and put in eight hours’ worth of work. Instead, this TV dad could work out of his home office, just as efficiently and productively (perhaps more) as working out of a traditional office setting. He would have been there when the kids got home from school, been able to see them playing in the yard from his desk, and maybe June would’ve treated him to some of the kids’ after-school snacks, too.
What wasn’t possible for this TV family is possible today, thanks to the virtual office concept. Businesses from the very small to the very large can take advantage of the benefits of having a virtual office, including a business address, reliable and steady receptionist services, mail sorting, call routing, and even access to copier machines, printers, and dedicated fax lines. Virtual offices often feature access to conference rooms, workspace, or even virtual assistants. A business’ money and time are saved by employees not needing to commute into the city or deal with the frustrations and hassles of city parking or public transportation.
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What a great time we’re living and working in! New employee recruiting can be done online, office supply ordering is done online, many companies utilize online bill paying capabilities, and of course email is a vital form of business communication in the 21st century. The majority of the businessworld truly enjoys never-before benefits thanks to computers and the internet.
What many businesses do not realize is that there’s still more potential business skills to be mined from the internet. One major potential is that companies can do business through virtual offices thanks to many online tools and tasks…all at no loss of professional image, high-level customer service, or company efficiency and productivity.
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It’s a little startling when you take a good look at it. As many as 50 percent to 75 percent of the seats in today’s traditional offices are empty at any given time. Only 30 percent of planned meetings take place. Where do you suppose those companies have gone? We know: they’ve taken virtual office space.
Through virtual office space, companies can conduct business from practically anywhere: an employee’s home office, the corner coffee shop, an airport VIP lounge. With a laptop, a WiFi connection, and a cell phone, many small companies have opened for business and are doing remarkably well.
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Did you realize that a single bad automated phone system with voice recognition software experience for your customer can do untold amounts of damage to your business relationship. It’s a commonly-known problem in the business world: many customers today dislike, no, hate automated phone systems. There are websites dedicated to sharing the secret code to dial to get a human on the line, comedians have routines about the human-esque “voices” that answer customer service lines, and countless office managers endlessly repeat the mantra “don’t let it go into voicemail.” One growing solution today to this issue is the utilization of a virtual receptionist.
A virtual receptionist is a real person on the other end of the call, not an automated computer algorithm that can’t distinguish between a spoken “S” and an “F.” Customers calling your company will love that they didn’t have to hit the pound or star key in order to get to a living, breathing human, and you will love that you didn’t have to train or manage your virtual receptionist.
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While we believe that pretty much any business you could think of could benefit from working in a virtual offices setting, we should like to note that there are three clear-cut types of businesses that likely benefit the most when using virtual offices. Let’s discuss those businesses quickly.
Small Home-Based Businesses. Whether your home-based business is in high finance or high fashion, having a business address – rather than your home address – is incredibly beneficial. In this age of personal security, the positives of having virtual offices keep increasing.
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